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Terms & conditions

Terms & conditions you should know

Terms & Conditions

SenangCRMPro

Last Updated: 22/04/2026

1. Introduction

Welcome to SenangCRMPro (“we”, “our”, or “us”).

These Terms & Conditions (“Terms”) govern your access to and use of our website, mobile application, and CRM platform (collectively, the “Services”).

By accessing or using SenangCRMPro, you agree to be bound by these Terms.

If you do not agree, please do not use our Services.

2. Eligibility

To use our Services, you must:

  • Be at least 18 years old
  • Have the legal capacity to enter into a binding agreement
  • Provide accurate and complete registration information

3. Account Registration

3.1 Account Responsibility

You are responsible for:

  • Maintaining confidentiality of your login credentials
  • All activities under your account

3.2 Account Accuracy

You agree to provide:

  • Accurate, current, and complete information
  • Updates when necessary

4. Use of Services

You agree to use SenangCRMPro only for lawful purposes.

You must NOT:

  • Use the platform for illegal activities
  • Upload harmful, malicious, or unauthorized content
  • Attempt to hack, disrupt, or compromise the system
  • Reverse engineer or copy the platform
  • Use the platform to send spam or unsolicited communications

5. Subscription & Payments

5.1 Subscription Plans

SenangCRMPro may offer:

  • Free trial
  • Paid subscription plans

5.2 Billing

  • Payments are billed in advance (monthly / yearly)
  • Fees are non-refundable unless stated otherwise

5.3 Failure to Pay

We reserve the right to:

  • Suspend or terminate access
  • Restrict features until payment is completed

6. Data & Content Ownership

6.1 User Data

  • You retain ownership of your data
  • You grant us permission to process and store data to provide services

6.2 Platform Rights

All system components, including:

  • Software
  • Design
  • Features

are owned by SenangCRMPro and protected by intellectual property laws.

7. Data Security

We implement reasonable security measures, but:

  • We do not guarantee 100% security
  • You are responsible for safeguarding your account

8. Service Availability

We strive to ensure uptime, but:

  • Services may be temporarily unavailable due to maintenance or technical issues
  • We are not liable for downtime or interruptions

9. Termination

We may suspend or terminate your account if:

  • You violate these Terms
  • You misuse the platform
  • You fail to make payment

You may terminate your account at any time.

10. Limitation of Liability

To the fullest extent permitted by law:

SenangCRMPro shall NOT be liable for:

  • Any indirect or consequential damages
  • Loss of data, revenue, or business
  • System interruptions or errors

11. Indemnification

You agree to indemnify and hold SenangCRMPro harmless from:

  • Any claims, damages, or liabilities
  • Arising from your use or misuse of the platform

12. Third-Party Services

Our platform may integrate with third-party services.
We are not responsible for their:

  • Content
  • Privacy practices
  • Performance

13. Modifications

We reserve the right to:

  • Update or modify these Terms at any time

Continued use of the platform means you accept the updated Terms.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of:

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15. Contact Information

If you have any questions regarding these Terms:

???? Email: gctech@goldcheers.com.my
???? Website: www.senangcrmpro.com